Terms and Conditions

• Gift vouchers feature a unique reference ID code, may only be redeemed once, may not be exchanged for cash, replaced if lost and are non-transferable or refundable.
• The gift voucher must be presented upon arrival when redeeming the experience. No photocopies of the original voucher will be accepted.
• Advance bookings are necessary and are subject to availability.
• Gift vouchers are valid for 12 months from purchase unless stated otherwise on the voucher.
• Cancellation of a booking might render the voucher null & void, please speak to a reservations representative
• Gift vouchers are only redeemable after 72 hours of purchase.
• Please view detailed terms and conditions printed on your voucher.
• Blackout dates for accommodation gifts such as New Year's Eve may apply. Please speak to your reservations agent.
• Some packages may be restricted to certain days of the week, please refer to the terms and conditions printed on your gift voucher.
• Terms & Conditions are subject to change.